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| Meeting with clients to set up a claim handling system that meets their requirements |
| Consulting on claim procedures and fiscal philosophy |
| Customizing a claim program that is best suited to clients management structure and organization |
| Developing reporting systems and familiarity with the client's business |
| Assignment and supervision of account adjusters |
| File reviews and meeting with clients periodically to update procedures and lines of communication |
| Continuous review of reserves and overall program costs |
| Manuals |
| Training |